Digital Refund & Return Policy

Thank you for shopping at Layout Nook! We are thrilled to have you here and hope our digital tools help bring clarity and beautiful organization to your daily routines.

Because our shop deals exclusively in digital assets, our refund policy differs from traditional e-commerce stores. Please read the details below before making a purchase.

All Sales Are Final Since all of our products (planners, templates, icons, and spreadsheets) are delivered as instant digital downloads, they cannot be “returned” once they have been accessed. As soon as your payment is processed, the files are permanently delivered to your device.

  • Your download link is broken or has expired.
  • The file appears to be corrupted or will not open on your device.
  • You are having trouble figuring out how to install your iOS icons or use your digital planner.

The One Exception: Duplicate Purchases The only exception to our strict no-refund policy is in the case of an accidental duplicate purchase. If you accidentally buy the exact same digital product twice in the same transaction, please contact us within 7 days of your order, and we will gladly refund the duplicate charge.

  • Read the product description carefully to understand exactly what files are included.
  • Verify that you have the correct software or device required to use the files (such as an iPad, GoodNotes, or a specific app, as noted in the product descriptions).

By completing a purchase on Layout Nook, you acknowledge and agree to this Digital Refund Policy.

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